1. Scope
This policy applies to Mancave Studios digital products, software licences, protected downloads, customer updates, and paid digital releases.
Refund Policy
Refunds and digital licence access.
Last updated: 06 May 2026.
2. Before Purchase
Customers should review the product description, price, system requirements, licence terms, support route, and this refund policy before paying.
3. Digital Access
Because Mancave Recovery Suite is digital software, refund handling may depend on whether licence access, download access, or product use has already started.
4. Refund Requests
Customers can request a refund by contacting Mancave Studios with their order email, payment reference, product name, purchase date, and reason for the request.
5. Faults And Support
If a product does not work as described, Mancave Studios may offer troubleshooting, replacement access, an update, or a refund where appropriate. Customers may be asked for logs, screenshots, and system details.
6. Licence Cancellation
If a refund is issued, the related licence, download access, update access, and support entitlement may be cancelled.
7. Exclusions
Refunds may be refused where a customer misuses licence access, redistributes files, bypasses protections, provides false information, or requests a refund after substantial use where the product worked as described.
8. Contact
Refund requests can be sent to support@mancave-studios.com.